OUR SERVICES

Every moving part.
One capable partner.

From the first inbound carton to the next outbound order. Explore the services that keep your business moving.

ONE PARTNER. EVERY STEP.

Built around your business.
From the first box on.

Freight handling and preparation for the shipments that need more space and coordination, from inbound pallets to container unloading and LTL.

Pallet receiving and freight handling
20′ and 40′ container unloading
Oversized shipment handling
LTL preparation and coordination

Discuss your needs

REAL SPACE. REAL OPERATIONS.

Freight & LTL

The big moves. Handled.

Freight handling and preparation for the shipments that need more space and coordination, from inbound pallets to container unloading and LTL.

Pallet receiving and freight handling
20′ and 40′ container unloading
Oversized shipment handling
LTL preparation and coordination

Unlock your complete rate card

PRODUCT HANDLING SIMULATOR

Every Product. The Right Handling.

From individual items and custom bundles to oversized shipments and palletized freight, explore how LA Prep can prepare, handle, and ship your inventory.

RETURNS & REVERSE LOGISTICS

Every Return. Carefully Inspected. Clearly Documented.

From receiving and condition inspection to repackaging, storage, and product disposition, LA Prep helps businesses manage returned inventory.

RETURNS LABInspection walkthrough

Example condition

INSPECTION BENCHILLUSTRATIVE WORKFLOW

DEMONSTRATION RECORD

STEP 01 / 07

Return received

Match the parcel reference, then move the return to the inspection bench.

RETURN DEMO-014

Reference checkedPending
Parcel at inspection benchPending
Carton openedPending
Reference image attachedPending

CONDITION FRAMEWORK

How We Grade Returned Products

These are proposed LA Prep categories. We confirm grading criteria and approved handling with you during onboarding.

Grade C · Fair

Noticeable cosmetic wear, damaged packaging, or minor missing accessories.

SUGGESTED HANDLING

Repackaging, rework, or customer review.

AFTER THE REPORT

What Happens After Inspection?

Your agreed instructions determine what happens to each return.

Restocking

Review approved items before returning them to inventory.

Repackaging

Choose packaging or rework based on the return’s condition.

Product inspection

Define checks and reporting. Request a quote.

Photo documentation

Request a quote for product photos and exception records.

Inventory storage

Plan storage for returns awaiting an approved next step.

Return to customer or owner

Coordinate the return shipment under your instructions.

Disposal / utilization

Review the published utilization rate and approve disposition.

ONE CONNECTED WAREHOUSE JOURNEY

The LA Prep
Fulfillment Journey.

Follow a shipment through the moving parts.
A clearer picture of how it all comes together.

A typical fulfillment journeyFROM ARRIVAL TO DISPATCH

Illustrated order route

THE PROCESS01 / 06

Arrival

The inbound truck turns, backs into the receiving dock, and unloads a pallet of cartons.

Bring cartons, pallets, or inbound freight.
Confirm receiving details with our team.

Inbound truck approaches

Illustrative workflow. Your service scope is confirmed during onboarding.

Conceptual scene · not our architectural floor plan.

OUTBOUND, UNDER CONTROL

Packed. Ready.
Shipped.

From individual e-commerce orders to palletized freight, LA Prep handles the preparation and coordination of outgoing shipments from our Agoura Hills warehouse.

LA Prep’s original, unblurred photograph of prepared cartons at a UPS pickup

OUTBOUND OPERATIONS / AGOURA HILLS

THE LAST STEP. TAKEN CARE OF.

Daily pickups.
A clear path out.

Your orders move through a connected warehouse workflow—from preparation and packing to carrier handoff.

Daily outbound pickup operations
Fast order processing
Parcel, carton, and palletized freight

Explore shipping & logistics

Shipping options and carriers we work with.

Selected to suit the shipment.

UPS

Carton and parcel shipments, prepared for outbound pickup. Carrier services and timing are confirmed for each shipment.

Discuss your shipment

Carrier names identify shipping options, not endorsements or strategic partnerships. Shipping charges are separate. Processing eligibility and timing are confirmed with your requirements.

FLEXIBLE BY DESIGN

Your Workflow.
Our Fulfillment.

We work with your business’s preferred order-management and communication workflows to keep fulfillment organized.

A shared view of the work.

Shared order lists and inventory workflows, with a format and update process agreed together.

Agreed workflows & communication

These are manual workflows and communication options. Automatic imports, real-time synchronization, and API integrations are not claimed.

A FEW GOOD QUESTIONS

Before we
get moving.

The essentials, without the fine print.

What services can I combine?

You can combine receiving, pallet storage, FBA preparation, FBM fulfillment, and additional services. Use the estimator to build a service mix, then send it to us for a quote based on your products.

Do you support both FBA and FBM?

Yes. LA Prep offers Amazon FBA preparation and Amazon FBM fulfillment, along with direct-to-customer e-commerce fulfillment. We’ll confirm the workflow for your sales channels during the quote process.

What is included in the published rates?

Each published rate applies to the service described. Palletizing includes the pallet, shrink wrap, and pallet labels. FBM shipping is separate, container unloading and polybagging have starting rates, and custom services are quoted separately.

Where is your warehouse?

Our 10,000-square-foot warehouse is in Agoura Hills, California. Contact us to coordinate receiving or a visit and confirm the warehouse address.

How do I get started?

Tell us about your products, sales channels, monthly order volume, and storage needs. If you have built an estimate, your selected services and quantities carry over to the quote form.

YOUR NEXT CHAPTER STARTS HERE

More room for your business.
Less on your plate.

Let’s talk fulfillment

Getting things moving…

Every moving part.One capable partner.