Inquiry information
When you submit an inquiry, we collect the contact details, company information, service selections, product requirements, and estimate you choose to share. This information is used to evaluate and respond to your request.
Website measurement
LA Prep uses a first-party browser identifier to count visits, understand how visitors use pricing, and measure website performance. The identifier expires after 90 days. We record page names, referring domains, and broad device information without storing form entries, passwords, or email codes in website analytics. We honor Global Privacy Control and Do Not Track for browser analytics. Operational records for verified pricing and submitted inquiries are kept separately.
How inquiries are stored
Inquiries are stored in LA Prep’s private database. Configured notification services help LA Prep follow up on requests. Please avoid including payment details or confidential customer shipment information.
Pricing inquiry information
When you request a pricing unlock, LA Prep stores your business email, sales channels, monthly unit range or exact unit count, requested services, timestamp, and optional promotional preference. Monthly units are recorded separately from monthly orders. These inquiries are available only through the owner’s protected review interface.
Your requested rate-card email
Requesting a rate card asks us to send that pricing information to your email address. When configured, Resend processes this transactional email. Additional pricing updates and offers are optional; the promotional checkbox is unchecked by default and is not required for access. Saving that preference does not automatically subscribe you to an unconfigured marketing service.
Your pricing access
A secure, HTTP-only session cookie remembers your pricing access for up to 30 days, so you can return or update your selections without entering your email again. It contains a random access token rather than your email address. Clearing cookies or allowing the session to expire removes that access. On HTTPS deployments the cookie is also marked Secure.
Your calculator preferences
The estimator saves service quantities in your browser’s local storage so your choices remain when you return. You can remove them with the estimator’s Reset button or by clearing your browser’s site data. Form contact details are not stored in browser local storage.
Maps and external services
The interactive map loads tiles from OpenStreetMap. Your browser connects to that service to display the map, which may disclose your IP address and browser details. See the OpenStreetMap Foundation privacy policy.
Questions and requests
Use the contact form for questions about information you have submitted.